Own Every Moment at NetApp
At NetApp, your ideas power innovation. We lead in intelligent data infrastructure—delivering unified storage, integrated data services, and solutions that help organizations unlock the full potential of their data, from AI to multicloud.
Ready to innovate and contribute to our path to $10B? Here, you'll collaborate with passionate teams, tackle real-world challenges, and see your impact in how customers transform and grow. If you're ready to bring curiosity, creativity, and drive to every moment, NetApp is where your journey begins. Join teams that innovate to elevate, drive results, and excel together across every function.
Sales Operations BI & Reporting Manager
Bengaluru, IndiaJob Summary
The Sales Ops Program Manager is a hands-on analytics and automation professional who supports sales operations through accurate reporting, efficient workflows, and actionable business insights. The role combines strong execution skills in Excel, Power BI, SQL, and automation with disciplined program management, clear communication, and effective cross-functional collaboration.
This individual will translate business requirements into practical reporting and automation solutions, coordinate delivery milestones, validate data and outputs, document processes, and support stakeholder adoption. The position works with Sales, Operations, Finance, IT, Data Engineering, Product, and Marketing partners, with guidance on the most complex or strategic programs.
This role is primarily an independent contributor and delivery owner for defined analytics, reporting, and automation initiatives. The role may coordinate contributors and guide users, but does not require enterprise portfolio ownership, regular VP-level advisory leadership, or formal people-management responsibility. Complex architectural, strategic, or cross-enterprise decisions are escalated to senior program or functional leaders.
Job Responsibilities
- Gather and document business requirements, reporting needs, process pain points, success measures, and acceptance criteria in partnership with stakeholders.
- Develop and maintain Excel-based analytical tools using advanced formulas, PivotTables, Power Query, data validation, and structured templates; use VBA or Office Scripts where appropriate.
- Identify repetitive sales operations tasks and build practical automations that reduce manual effort, improve consistency, and strengthen controls.
- Create and enhance Power BI dashboards, reports, and KPI scorecards using well-structured data models, DAX measures, Power Query, drill-through, filters, and user-friendly visual design.
- Write and optimize SQL queries to extract, join, transform, reconcile, and validate data from multiple sources.
- Support end-to-end delivery activities including intake, scope clarification, work planning, dependency tracking, testing, UAT coordination, release readiness, documentation, and stakeholder updates.
- Perform data quality checks, root-cause analysis, and reconciliation across source systems, SQL outputs, Excel models, and Power BI reports.
- Partner with data engineering and IT teams to clarify source-system logic, resolve defects, improve refresh reliability, and maintain appropriate access controls.
- Create clear process documentation, metric definitions, user guides, test evidence, and release notes to ensure repeatability and operational continuity.
- Communicate insights, delivery status, risks, dependencies, and trade-offs clearly to both business and technical audiences.
- Facilitate working sessions, requirements reviews, demos, and UAT discussions; incorporate feedback and build stakeholder confidence in the solution.
- Support dashboard and automation adoption through training, office hours, responsive issue management, and continuous improvement.
- Apply AI-assisted productivity capabilities responsibly for documentation, analysis, quality checks, and workflow acceleration where approved.
Experience & Education
- 5+ years of relevant experience in sales operations, business intelligence, data analytics, reporting, automation, revenue operations, or a related field.
- Demonstrated hands-on experience developing business solutions with Excel, Power BI, and SQL.
- Strong Excel capability, including advanced formulas, PivotTables, Power Query, data cleansing, reconciliation, and repeatable reporting templates; VBA or Office Scripts experience is desirable.
- Proficiency in Power BI, including data transformation, data modeling, DAX, dashboard design, publishing, refresh management, and basic security concepts.
- Solid SQL skills, including joins, aggregations, subqueries or CTEs, data validation, and query troubleshooting.
- Experience automating recurring reporting or operational workflows using tools such as Power Automate, Excel automation, scripting, or comparable platforms.
- Experience supporting project or program delivery with multiple stakeholders, defined milestones, dependencies, and quality expectations.
- Strong written and verbal communication skills, with the ability to explain data, technical logic, issues, and recommendations in clear business language.
- Proven collaboration skills across business and technical teams, including the ability to build relationships, manage feedback, and follow through on commitments.
- High attention to detail, structured problem-solving capability, and a strong ownership mindset.
- Bachelor’s degree in Engineering, Computer Science, Information Systems, Statistics, Data Science, Business Analytics, Business, or a related discipline, or equivalent practical experience.
- Experience with Salesforce or other CRM data, sales pipeline, forecasting, bookings, territory, quota, incentives, or marketplace transaction data.
- Exposure to Snowflake or another cloud data platform.
- Understanding of semantic models, dataflows, data governance, documentation standards, and reporting access controls.
- Experience creating dashboards for sales representatives, managers, and leadership audiences.
- Familiarity with agile delivery practices and work-management tools.
At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.
Equal Opportunity Employer:
NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification.
Why You'll Thrive at NetApp
At NetApp, you won't wait for the perfect moment—you'll make it. The early planning, the extra thought, the bold idea that turns good into great: That's how our people operate and how we continue to push the boundaries of data infrastructure.
NetApp is the trusted partner for organizations transforming data into opportunity. As the only enterprise-grade storage service natively embedded in Google Cloud, AWS, and Microsoft Azure, we empower customers to run everything from traditional workloads to enterprise AI with unmatched performance, resilience, and security.
Our culture
We celebrate mold breakers, bold thinkers, and problem solvers. We reward initiative, impact, and ownership. We provide flexibility so you can balance professional ambition with your personal life. Here, differences are not just welcomed—they drive everything we do.
If you're ready to innovate, rise to the challenge, and own every moment - make your next move your best one. Apply now.
Submitting an Application
To ensure a streamlined and fair hiring process for all candidates, our team only reviews applications submitted through our company website. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application.
AI Disclosure
For select roles, some stages of our hiring process may use artificial intelligence tools to help evaluate applications and candidate selection. These tools support—rather than replace—human decision-making.
ApplyRelated content
Diversity, equity, inclusion, and belonging
We are a collection of diverse people from around the world with our own individual stories. We share the drive to create innovative, world-class products. We're One NetApp, and we find strength in celebrating our individuality.
NetApp Entry Level Careers Program
The NetApp Entry Level Careers Program is designed to help you grow your career, sharpen your skills, and foster meaningful relationships. When you join the Program, you join a diverse, global community where innovative ideas flourish.
Find your ideal job
In a world consistently defined by new expectations, can you quickly adapt for the success of our customers? We reward innovation and problem-solving.
Jobs for you
- Principal Software Engineer, Data Processing Optimization San Jose, California, United States; , United States
- Director, Software Engineer Data Processing Engine Orchestration San Jose, California, United States
- Director, Software Engineer, Customer Success San Jose, California, United States
Your recently viewed jobs will appear here.
You have no saved jobs. Start browsing jobs here
Recruitment scam warning
When conducting a job search, you’re bombarded with outreach. Here are tips to keep you safe from recruitment fraud.
Stay in touch
Equal Opportunity Employer*
NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status and any other protected classification. We pledge to take every reasonable step to ensure that our applicants and employees are respected, treated fairly and with dignity. See the EEO poster, Know your rights poster, and NetApp EEO policy. NetApp makes reasonable accommodations, consistent with applicable laws, for religious purposes and for the known physical or mental limitations of an otherwise qualified applicant or employee with a disability, who can perform the essential job functions unless undue hardship would result.
State-specific postings/notices to applicants regarding contract compliance can be found here in English and here in Spanish, and fair employment practice information can be found here.
Reasonable Accommodations
At NetApp, we are committed to fostering an inclusive and accessible workplace where individuals with disabilities can thrive. In alignment with our values, NetApp provides reasonable accommodations and adjustments where possible to qualified applicants and employees with disabilities, in accordance with employment rights and regulations relevant to their country of employment, to ensure equal access to employment opportunities and job performance.
Applicants who would like to request an accommodation or adjustment are encouraged to Contact Us. Each request will be assessed on a case-by-case basis, in accordance with applicable laws and our commitment to equity and belonging within our culture, values and business practices. Requests will be handled confidentially and respectfully, and we will work collaboratively to identify effective solutions.
- For reasonable accommodations in Germany, click here.
- For reasonable accommodations in France, click here.
- For reasonable accommodations in The Netherlands, click here.
Please note that we do not accept unsolicited resumes to the above email address.
Data privacy
We care about your privacy and, therefore, ask that you read our Candidate Privacy Notice before you submit any personal information to us.
NetApp does not carry out any solely automated decision making (i.e. the process of making a decision by automated means without any human involvement) in determining your suitability or eligibility for specific roles.
However, the processing of your personal information is carried out with the aid of manual and automated tools. In particular, NetApp may use an automated employment evaluation tool or similar tool as one of several tools, actions, and/or steps to assist with NetApp’s review of candidate applications for various hiring needs.
Currently, when addressing certain hiring needs, NetApp uses the following tools:
- Eightfold (eightfold.ai): This tool can provide an initial ranking of a candidate’s skills and experience, based on information provided by the applicant in the application and/or supporting documentation, in comparison to the NetApp designated key requirements of a specific role. Additionally, the tool may be used to help review and/or rank internal employees seeking promotion or other internal mobility. An independent audit of the Eightfold Matching Model tool can be found at https://eightfold.ai/nyc-eightfoldmatching-model.
- Findem (findem.ai): This tool is used to help identify candidates whose skills and experience may be relevant to open roles at NetApp, using publicly available professional information. Findem may also be used to assist with candidate matching, AI-assisted screening, and recruitment communications.
Our talent acquisition team or our recruiters will ultimately select the candidates for further consideration, following human review of any automated evaluation results and associated underlying documentation (or lack thereof) submitted with the candidates’ application.
Candidates may request an alternative selection process which will not be subject to the Eightfold matching tool or to any electronic automated employment evaluation by contacting NetApp at careers@netapp.com. To bypass the Eightfold matching tool or any electronic automated employment evaluation, you must include a resume and job ID with your email to careers@netapp.com and you must include in the subject line of your email: Data Privacy Request. Candidates who have questions or want to request additional information on the source of data, type of data, and/or collection of data related to the candidate review process should contact NetApp at careers@netapp.com
Note: Eightfold is not applicable to temporary hiring opportunities. If you are interested in temporary roles, you can apply via a third-party site managed by our preferred supplier, Magnit Global. Magnit Global will provide its own privacy disclosures for your review as part of the application process.
Submitting an application
To ensure a streamlined and fair hiring process for all candidates, our team reviews apcplications submitted through our company website only. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application.
AI Disclosure
For select roles, some stages of our hiring process may use AI-powered tools to assist with tasks such as identifying relevant candidates, matching skills and experience to role requirements, and conducting initial screenings. These tools support - rather than replace - human decision-making. To learn more, please see our AI Transparency Statement. If you would prefer not to engage with an AI-assisted process, you can request an alternative by contacting careers@netapp.com. Choosing an alternative process will not impact your candidacy in any way.