About NetApp
NetApp is the intelligent data infrastructure company, turning a world of disruption into opportunity for every customer. No matter the data type, workload or environment, we help our customers identify and realize new business possibilities. And it all starts with our people.
If this sounds like something you want to be part of, NetApp is the place for you. You can help bring new ideas to life, approaching each challenge with fresh eyes. Of course, you won't be doing it alone. At NetApp, we're all about asking for help when we need it, collaborating with others, and partnering across the organization - and beyond.
Product Manager
Boulder, Colorado, United States; United States; San Jose, California, United States; North Carolina, United States; Waltham, Massachusetts, United StatesJob Summary
The AI product team within NetApp’s public cloud storage division is responsible for building industry "best-in-class" products for cloud storage services, integration of NetApp storage with cloud AI/ML services and buidling AI services. We are responsible for delivering a set of products and services that innovate to power the data and AI needs of Fortune 500 companies across enterprise and cloud deployments.
We have a unique opportunity in the AI Product team for a Product Manager who will focus on building next-generation generative and agentic AI services. You will be part of the team which owns the vision, strategy, and execution for building and scaling NetApp’s next-generation AI-powered agentic platform. You will collaborate with cross-functional teams—including engineering, data science, UX, and GTM—to deliver robust, scalable, and customer-centric services that leverage NetApp’s data infrastructure. This is a high-impact role for a product leader passionate about AI, agentic systems, and enterprise data management.
Key Responsibilities and Job Requirements
- Define and articulate the product vision, strategy, and roadmap for AI services, aligning with NetApp’s business goals and customer needs.
- Own the full product lifecycle: ideation, requirements gathering, prioritization, development, pricing, launch, iteration, and growth.
- Partner with engineering, data science, and design teams to deliver high-quality, scalable, and resilient cloud services.
- Develop and maintain a transparent, prioritized product backlog; write detailed PRFAQ documents, user stories and product requirements.
- Define and track key performance indicators (KPIs) for product and feature success; use data-driven insights to iterate and improve.
- Stay at the forefront of AI innovation, especially in agentic AI, LLM orchestration, RAG, memory, planning, re-ranking, vector databases, etc.
- Communicate product vision, progress, and outcomes to stakeholders, leadership, and cross-functional teams.
- Support customer onboarding, adoption, and value realization in partnership with GTM and Customer Success teams
Job Requirements
- Experience in product management or related technical role preferably in a SaaS or cloud services company.
- Experience in building generative AI services or launching products/services using generative AI is required. Understanding of AI techniques such as Retrieval Augmented Generation (RAG) and advanced algorithms, fine tuning, Re-enforcement learning, ETL/ELT pipelines, search indexing and optimization, knowledge graphs, etc.
- Strong experience in defining product roadmap, authoring product requirements and launching cloud services.
- Ability to analyze data, problem-solve, analyze trade-offs, and scope business requirements.
- Excellent oral and written communication skills with the ability to influence others internally and externally.
Education
- A minimum of 8+ years experience in product management or related technical role.
- A Bachelor of Science Degree in Electrical Engineering or Computer Science, a Master degree, or a PhD; or equivalent experience is required.
At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.
Equal Opportunity Employer:
NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification.
Why NetApp?
We are all about helping customers turn challenges into business opportunity. It starts with bringing new thinking to age-old problems, like how to use data most effectively to run better - but also to innovate. We tailor our approach to the customer's unique needs with a combination of fresh thinking and proven approaches.
We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time per year to volunteer with their favorite organizations. We provide comprehensive medical, dental, wellness, and vision plans for you and your family. We offer educational assistance, legal services, and access to discounts. Finally, we provide financial savings programs to help you plan for your future.
If you want to help us build knowledge and solve big problems, let's talk.
Submitting an application
To ensure a streamlined and fair hiring process for all candidates, our team only reviews applications submitted through our company website. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application.
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Diversity, equity, inclusion, and belonging
We are a collection of diverse people from around the world with our own individual stories. We share the drive to create innovative, world-class products. We're One NetApp, and we find strength in celebrating our individuality.
NetApp Entry Level Careers Program
The NetApp Entry Level Careers Program is designed to help you grow your career, sharpen your skills, and foster meaningful relationships. When you join the Program, you join a diverse, global community where innovative ideas flourish.
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Equal Opportunity Employer*
NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status and any other protected classification. We pledge to take every reasonable step to ensure that our applicants and employees are respected, treated fairly and with dignity. See the EEO poster, Know your rights poster, and NetApp EEO policy. NetApp makes reasonable accommodations, consistent with applicable laws, for religious purposes and for the known physical or mental limitations of an otherwise qualified applicant or employee with a disability, who can perform the essential job functions unless undue hardship would result.
State-specific postings/notices to applicants regarding contract compliance can be found here in English and here in Spanish, and fair employment practice information can be found here.
Reasonable accommodation
If you are an applicant with a physical or mental disability requiring an accommodation, or you require a religious accommodation for any part of our application process, please email careers@netapp.com. Each request for reasonable accommodation will be considered on a case-by-case basis, consistent with applicable laws and regulations. Please note, this email address is only for accommodation requests; we do not accept unsolicited resumes.
Data privacy
We care about your privacy and, therefore, ask that you read our Candidate Privacy Notice before you submit any personal information to us.
NetApp does not carry out any solely automated decision making (i.e. the process of making a decision by automated means without any human involvement) in determining your suitability or eligibility for specific roles.
However, the processing of your personal information is carried out with the aid of manual and automated tools. In particular, NetApp may use an automated employment evaluation tool or similar tool as one of several tools, actions, and/or steps to assist with NetApp’s review of candidate applications for various hiring needs. Currently, when addressing certain hiring needs, NetApp uses the Eightfold tool which can provide an initial ranking of a candidate’s skills and experience, based on information provided by the applicant in the application and/or supporting documentation, in comparison to the NetApp designated key requirements of a specific role. Additionally, the tool may be used to help review and/or rank internal employees seeking promotion or other internal mobility. However, our talent acquisition team or our recruiters will ultimately select the candidates for further consideration, following human review of any automated evaluation results and associated underlying documentation (or lack thereof) submitted with the candidates’ application.
An independent audit of the Eightfold Matching Model tool can be found at https://eightfold.ai/nyc-eightfoldmatching-model.
Candidates may request an alternative selection process which will not be subject to the Eightfold matching tool or to any electronic automated employment evaluation by contacting NetApp at careers@netapp.com. To bypass the Eightfold matching tool or any electronic automated employment evaluation, you must include a resume and job ID with your email to careers@netapp.com and you must include in the subject line of your email: Data Privacy Request. Candidates who have questions or want to request additional information on the source of data, type of data, and/or collection of data related to the candidate review process should contact NetApp at careers@netapp.com
Submitting an application
To ensure a streamlined and fair hiring process for all candidates, our team only reviews applications submitted through our company website or to our careers@netapp.com email address as outlined above. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application.