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Explore roles where you can make measurable impact, keep learning, and collaborate with high-performing teams.

Forward Deployed Engineer, Agentic Product Management

Morrisville, North Carolina, United States

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Overview

At NetApp, our High Achievement Principles shape how we work: we innovate to elevate, drive results, and excel as a team. We have a history of helping customers turn challenges into business opportunities. As part of our sales organization, your role will require a strategic blend of technical acumen and charismatic client engagement, ensuring that every partnership is nurtured towards its maximum potential. As a pivotal link between NetApp and our clients, your contributions will directly influence the growth and direction of our department, making a lasting impact on the organization's success. This is more than a job—it's a chance to be part of a team that values innovation, supports professional growth, and celebrates shared victories.

Success profile

Ready to be an engineer at NetApp? Explore the traits that can help you thrive.

  • Analytical
  • Adaptable
  • Communicator
  • Detail-oriented
  • Quick-thinking
  • Problem solver

Responsibilities

Morrisville, North Carolina, United States Job category: Engineering Job ID: 136337-en_US

Own Every Moment at NetApp

At NetApp, your ideas power innovation. We lead in intelligent data infrastructure—delivering unified storage, integrated data services, and solutions that help organizations unlock the full potential of their data, from AI to multicloud.

Ready to innovate and contribute to our path to $10B? Here, you'll collaborate with passionate teams, tackle real-world challenges, and see your impact in how customers transform and grow. If you're ready to bring curiosity, creativity, and drive to every moment, NetApp is where your journey begins. Join teams that innovate to elevate, drive results, and excel together across every function.

Job Summary

This role engineers and ships production AI agents into the way a function already works. You embed inside functions across NetApp’s product organization, working inside their environment, systems, and tools. You determine what to build and how, the technical approach and the architecture, by working the problem alongside them rather than from a written specification. You build and ship the system end to end and own that it works and holds up in production - reliable and safe on the function’s real workflows - before rotating to the next function. The role sits within the Agentic Product Management team under the VP, Analytics Growth and AI Native Engineering.

The role combines three skillsets that usually live in three different people: the engineer who architects, writes, and ships the production system; the product-minded builder who can scope the right solution inside an unfamiliar function; and the consultant who can deliver inside a team that is not their own. The engineer is the spine - the person who writes the production code also embeds and scopes inside a function they have never worked in. Building AI agents is the baseline; what you deliver is a working system the host function runs and trusts in production.

A few principles shape how the team approaches its work:

  • We start from outcomes, not from tasks. The first question on any engagement is what the process is for and what good looks like, not how to automate the current steps.
  • We deliver working solutions, not recommendations. Every engagement ends with a prototype that real users can run.
  • We design with audit trails. Every workflow is inspectable: which agent did what, against what input, with what reasoning.
  • We expand trust deliberately. Agents start with bounded authority, and authority grows as evidence accumulates.

Key Responsibilities

  • Embed inside a host function. Drop into a Product Group function such as product operations, program management, UX design, or product management - one that is not your own - for the duration of the engagement, and build the relationship with its leader and the operators who do the work today.
  • Scope the technical solution. Working from the problem the host team surfaces, decide what to build and how - the approach, the architecture, where an agent removes real toil, and where human judgment, relationships, or accountability must stay in the loop.
  • Build and ship the agent end to end. Put a working system into the host team’s live workflow using their real systems and data - prompts, tools, retrieval, sub-agents, and the integration code the deployment requires. The deliverable is production code running in the host team’s live workflow.
  • Make quality measurable. Build for non-deterministic systems: evaluations, golden sets, and regression checks that make the agent’s quality defensible before it touches real work. You can show the system is correct from the evidence.
  • Own that it works in production. Success is a system the host team runs and trusts on live work. You are accountable for the agent being correct and dependable under production conditions, and you run the engagement to that bar.
  • Deliver like a consulting engagement. Scope the work, set expectations with host-team leadership, deliver on a timeline, and hand off with enablement so the team can operate the system after you leave.
  • Rotate across teams and domains. Each engagement is time-boxed. You move across multiple host teams over the year, applying the same discipline to a new problem each time.
  • Partner with security, IT, and data owners. In each host environment, work with the relevant owners to land agents responsibly under NetApp standards for access, privacy, and acceptable use, and to get the workflow approved.
  • Contribute patterns back. Capture reusable components from each engagement - agent designs, prompt patterns, evaluation harnesses, integration approaches - and add them to the team’s shared infrastructure so later deployments move faster. Feed what you learn in the field back to the platform and roadmap, including missing capabilities and what should become paved-road infrastructure.

Education and Experience

  • Typically requires 8+ years shipping production software, with a Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
  • Hands-on fluency with current AI tooling, including LLMs, prompt and context engineering, tool and function calling, retrieval, agent frameworks, evaluation for non-deterministic systems, and protocols such as Model Context Protocol. Familiarity with Cursor and Claude Code is preferred, and experience with LangGraph and/or LangSmith is highly preferred; experience with other orchestration platforms and agent frameworks is welcome
  • Strong problem discovery, structured thinking, and stakeholder management skills, including navigating security, IT, and data-owner review without losing the intent of the original design.
  • Comfort operating in high ambiguity, including when the problem as described does not match the data and systems on the ground, and a preference for moving between engagements over owning one long-lived codebase. Breadth applied fast matters more here than deep specialization in one stack.
  • Excellent written and verbal communication, including the ability to explain technical limits to non-technical stakeholders, disagree productively, and adjust as evidence evolves.

Compensation:
The target salary range for this position is 170,000 - 220,000 USD. The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off, various Leave options, Performance-Based Incentives, employee stock purchase plan, and/or restricted stocks (RSU’s), with all offerings subject to regional variations and governed by local laws, regulations, and company policies. Benefits may vary by country and region, and further details will be provided as part of the recruitment process. 

At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.

Equal Opportunity Employer:

NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification.

Why You'll Thrive at NetApp

At NetApp, you won't wait for the perfect moment—you'll make it. The early planning, the extra thought, the bold idea that turns good into great: That's how our people operate and how we continue to push the boundaries of data infrastructure.

NetApp is the trusted partner for organizations transforming data into opportunity. As the only enterprise-grade storage service natively embedded in Google Cloud, AWS, and Microsoft Azure, we empower customers to run everything from traditional workloads to enterprise AI with unmatched performance, resilience, and security.

Our culture

We celebrate mold breakers, bold thinkers, and problem solvers. We reward initiative, impact, and ownership. We provide flexibility so you can balance professional ambition with your personal life. Here, differences are not just welcomed—they drive everything we do.

If you're ready to innovate, rise to the challenge, and own every moment - make your next move your best one. Apply now.

Submitting an Application

To ensure a streamlined and fair hiring process for all candidates, our team only reviews applications submitted through our company website. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application.

AI Disclosure

For select roles, some stages of our hiring process may use artificial intelligence tools to help evaluate applications and candidate selection. These tools support—rather than replace—human decision-making.


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Our values

Put the customer at the center. Care for each other and our communities. Think and act like owners. Build belonging every day. Embrace a growth mindset.

Benefits

Volunteer time off

40 hours of paid volunteer time each year.

Well-being

Employee Assistance Program, fitness, and mental health resources to help employees be their best.

Time away

Paid time off for vacation and to recharge.

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Equal Opportunity Employer*

NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status and any other protected classification. We pledge to take every reasonable step to ensure that our applicants and employees are respected, treated fairly and with dignity. See the EEO poster, Know your rights poster, and NetApp EEO policy. NetApp makes reasonable accommodations, consistent with applicable laws, for religious purposes and for the known physical or mental limitations of an otherwise qualified applicant or employee with a disability, who can perform the essential job functions unless undue hardship would result.

State-specific postings/notices to applicants regarding contract compliance can be found here in English and here in Spanish, and fair employment practice information can be found here.

Reasonable Accommodations

At NetApp, we are committed to fostering an inclusive and accessible workplace where individuals with disabilities can thrive. In alignment with our values, NetApp provides reasonable accommodations and adjustments where possible to qualified applicants and employees with disabilities, in accordance with employment rights and regulations relevant to their country of employment, to ensure equal access to employment opportunities and job performance.

Applicants who would like to request an accommodation or adjustment are encouraged to Contact Us. Each request will be assessed on a case-by-case basis, in accordance with applicable laws and our commitment to equity and belonging within our culture, values and business practices. Requests will be handled confidentially and respectfully, and we will work collaboratively to identify effective solutions.

  • For reasonable accommodations in Germany, click here.
  • For reasonable accommodations in France, click here.
  • For reasonable accommodations in The Netherlands, click here.

Please note that we do not accept unsolicited resumes to the above email address.

Data privacy

We care about your privacy and, therefore, ask that you read our Candidate Privacy Notice before you submit any personal information to us.

NetApp does not carry out any solely automated decision making (i.e. the process of making a decision by automated means without any human involvement) in determining your suitability or eligibility for specific roles.

However, the processing of your personal information is carried out with the aid of manual and automated tools. In particular, NetApp may use an automated employment evaluation tool or similar tool as one of several tools, actions, and/or steps to assist with NetApp’s review of candidate applications for various hiring needs.

Currently, when addressing certain hiring needs, NetApp uses the following tools: 

  • Eightfold (eightfold.ai): This tool can provide an initial ranking of a candidate’s skills and experience, based on information provided by the applicant in the application and/or supporting documentation, in comparison to the NetApp designated key requirements of a specific role. Additionally, the tool may be used to help review and/or rank internal employees seeking promotion or other internal mobility. An independent audit of the Eightfold Matching Model tool can be found at https://eightfold.ai/nyc-eightfoldmatching-model. 
  • Findem (findem.ai): This tool is used to help identify candidates whose skills and experience may be relevant to open roles at NetApp, using publicly available professional information. Findem may also be used to assist with candidate matching, AI-assisted screening, and recruitment communications. 

Our talent acquisition team or our recruiters will ultimately select the candidates for further consideration, following human review of any automated evaluation results and associated underlying documentation (or lack thereof) submitted with the candidates’ application. 

Candidates may request an alternative selection process which will not be subject to the Eightfold matching tool or to any electronic automated employment evaluation by contacting NetApp at careers@netapp.com. To bypass the Eightfold matching tool or any electronic automated employment evaluation, you must include a resume and job ID with your email to careers@netapp.com and you must include in the subject line of your email: Data Privacy Request. Candidates who have questions or want to request additional information on the source of data, type of data, and/or collection of data related to the candidate review process should contact NetApp at careers@netapp.com

Note: Eightfold is not applicable to temporary hiring opportunities. If you are interested in temporary roles, you can apply via a third-party site managed by our preferred supplier, Magnit Global. Magnit Global will provide its own privacy disclosures for your review as part of the application process.

Submitting an application

To ensure a streamlined and fair hiring process for all candidates, our team reviews apcplications submitted through our company website only. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application.

AI Disclosure

For select roles, some stages of our hiring process may use AI-powered tools to assist with tasks such as identifying relevant candidates, matching skills and experience to role requirements, and conducting initial screenings. These tools support - rather than replace - human decision-making. To learn more, please see our AI Transparency Statement. If you would prefer not to engage with an AI-assisted process, you can request an alternative by contacting careers@netapp.com. Choosing an alternative process will not impact your candidacy in any way.