Own Every Moment at NetApp
At NetApp, your ideas power innovation. We lead in intelligent data infrastructure—delivering unified storage, integrated data services, and solutions that help organizations unlock the full potential of their data, from AI to multicloud.
Ready to innovate and contribute to our path to $10B? Here, you'll collaborate with passionate teams, tackle real-world challenges, and see your impact in how customers transform and grow. If you're ready to bring curiosity, creativity, and drive to every moment, NetApp is where your journey begins. Join teams that drive results, innovate to elevate, and excel together across every function.
IT Product Manager
Morrisville, North Carolina, United StatesJob Summary
The IT Product Manager leading the Recurring Sales, Enablement and Effectiveness product team will be responsible for thepartnership, road mapping, and delivery of technology services that will enable NetApp’s sales organization. Therole will report to the IT Director, Sales.
In addition to serving as a key technology partner and advisor to the Sales organization, the role will also plan,implement, and operate NetApp Sales applications. This role and supporting team will also analyze the needs ofthe Sales department, establish priorities, provide solution design and implementation of application requirements,provide testing services and technical support for systems, subsystems, distributed systems, and systemssoftware; and operate new and existing systems.
The Product Manager will manage a team of technology experts and will collaborate with peer managers acrossgeographies and share delivery responsibilities in a matrixed organization. The Product Manager will also beresponsible for contributing to program goals, plans and schedules, closely monitoring program execution, drivingissue resolution and accepting the responsibility for ensuring successful achievement of program goals.
Responsibilities
Program & Portfolio Leadership
- Lead strategic delivery of GTM application programs focusing on AI solutions, ensuring timely, scoped, and budgeted execution.
- Drive portfolio planning, prioritization, and governance aligned with NetApp’s AI strategy and operational goals.
- Develop program charters, work plans, reporting, and communication to support transformation.
- Identify and mitigate risks; manage dependencies and remove obstacles.
AI First Capability Ownership
- Define product vision and roadmaps embedding AI in workflows (e.g., agent assist, intelligent routing, predictive case avoidance).
- Collaborate with teams to design scalable AI architectures, including models, data pipelines, governance, and integration.
- Promote experimentation and rapid iteration to validate AI use cases with measurable results.
- Ensure responsible AI practices: transparency, data governance, security, and performance monitoring.
Stakeholder & Cross Functional Engagement
- Partner with leadership, IT, Data & AI teams, and process owners to align requirements and establish AI-enabled workflows.
- Facilitate communication across business and technical teams for alignment and clarity.
- Provide transparent updates, insights, escalations, and recommendations to senior leadership.
- Operational Excellence & Continuous Improvement.
- Ensure adherence to IT governance, best practices, and compliance.
- Use analytics and metrics to optimize delivery and drive continuous improvement.
- Support transformation initiatives like proactive support tiering, AI integration, real-time dashboards, and enhanced customer experience.
Change Management & Communication
- Develop and execute change management and communication plans for transformation adoption.
- Prepare leadership communications, training materials, and stakeholder briefings.
Requirements
- A minimum of 10 years of IT experience with at least 3-5 years in a leadership role.
- Must have extensive knowledge of key sales capabilities such as Opportunity Management, Deal Registration, Channel and Partner Enablement, Account Management, Pipeline Management and Intelligence, etc.
- Experience working with Sales Applications such as Salesforce, Oracle CPQ, Anaplan, Analytics Platforms.
- Strong business partnership experience required, with proven track record of successfully driving cross functional initiatives and projects. Ability to present ideas, design and solutions to business and IT stakeholders.
- Development and operations experience in complex matrixed organization with multiple stakeholder teams is necessary.
- Strong understanding of SaaS platforms, Middleware, Cloud computing, DevOps, API Management and IT business models.
- Prior experience working at a cloud company is preferred.
- Business domain background with a proven track record of partnering with the sales function.
- Experience managing IT operating budgets and managing the Annual Operating Plans.
- A proven track record of championing and managing multiple projects thru the initiation phases and all the IT and enterprise governance processes, Ability to balance.
- Strong understanding of IT project/program methodologies (Agile, Waterfall, SAFe).
- Excellent communication, facilitation, and organizational skills.
- Proven ability to influence, negotiate, and collaborate with technical and business stakeholders at all levels.
- Demonstrated success driving strategic initiatives in fast paced environments.
- Hands on expertise deploying agentic and generative AI use cases.
- Familiarity with AI platforms such as Agentforce, Gemini, OpenAI, the Microsoft Copilot stack, or similar enterprise AI ecosystems.
Education
- A Bachelor of Science Degree in Engineering or Computer Science or equivalent is required
Compensation:
The target salary range for this position is 170,000 - 253,000 USD. The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off, various Leave options, Performance-Based Incentives, employee stock purchase plan, and/or restricted stocks (RSU’s), with all offerings subject to regional variations and governed by local laws, regulations, and company policies. Benefits may vary by country and region, and further details will be provided as part of the recruitment process.
At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.
Equal Opportunity Employer:
NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification.
Why You'll Thrive at NetApp
At NetApp, you won't wait for the perfect moment—you'll make it. The early planning, the extra thought, the bold idea that turns good into great: That's how our people operate and how we continue to push the boundaries of data infrastructure.
NetApp is the trusted partner for organizations transforming data into opportunity. As the only enterprise-grade storage service natively embedded in Google Cloud, AWS, and Microsoft Azure, we empower customers to run everything from traditional workloads to enterprise AI with unmatched performance, resilience, and security.
Our culture
We celebrate mold breakers, bold thinkers, and problem solvers. We reward initiative, impact, and ownership. We provide flexibility so you can balance professional ambition with your personal life. Here, differences are not just welcomed—they drive everything we do.
If you're ready to innovate, rise to the challenge, and own every moment - make your next move your best one. Apply now.
Submitting an Application
To ensure a streamlined and fair hiring process for all candidates, our team only reviews applications submitted through our company website. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application.
AI Disclosure
For select roles, some stages of our hiring process may use artificial intelligence tools to help evaluate applications and candidate selection. These tools support—rather than replace—human decision-making.
ApplyRelated content
Diversity, equity, inclusion, and belonging
We are a collection of diverse people from around the world with our own individual stories. We share the drive to create innovative, world-class products. We're One NetApp, and we find strength in celebrating our individuality.
NetApp Entry Level Careers Program
The NetApp Entry Level Careers Program is designed to help you grow your career, sharpen your skills, and foster meaningful relationships. When you join the Program, you join a diverse, global community where innovative ideas flourish.
Find your ideal job
In a world consistently defined by new expectations, can you quickly adapt for the success of our customers? We reward innovation and problem-solving.
Jobs for you
- Azure Sales Specialist , United States
- Senior Network Engineer Cork, Munster, Ireland; , Ireland
- Client Executive Wallisellen, Canton of Zurich, Switzerland; , Switzerland
Your recently viewed jobs will appear here.
You have no saved jobs. Start browsing jobs here
Recruitment scam warning
When conducting a job search, you’re bombarded with outreach. Here are tips to keep you safe from recruitment fraud.
Stay in touch
Equal Opportunity Employer*
NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status and any other protected classification. We pledge to take every reasonable step to ensure that our applicants and employees are respected, treated fairly and with dignity. See the EEO poster, Know your rights poster, and NetApp EEO policy. NetApp makes reasonable accommodations, consistent with applicable laws, for religious purposes and for the known physical or mental limitations of an otherwise qualified applicant or employee with a disability, who can perform the essential job functions unless undue hardship would result.
State-specific postings/notices to applicants regarding contract compliance can be found here in English and here in Spanish, and fair employment practice information can be found here.
Reasonable Accommodations
At NetApp, we are committed to fostering an inclusive and accessible workplace where individuals with disabilities can thrive. In alignment with our values, NetApp provides reasonable accommodations and adjustments where possible to qualified applicants and employees with disabilities, in accordance with employment rights and regulations relevant to their country of employment, to ensure equal access to employment opportunities and job performance.
Applicants who would like to request an accommodation or adjustment are encouraged to Contact Us. Each request will be assessed on a case-by-case basis, in accordance with applicable laws and our commitment to equity and belonging within our culture, values and business practices. Requests will be handled confidentially and respectfully, and we will work collaboratively to identify effective solutions.
- For reasonable accommodations in Germany, click here.
- For reasonable accommodations in France, click here.
- For reasonable accommodations in The Netherlands, click here.
Please note that we do not accept unsolicited resumes to the above email address.
Data privacy
We care about your privacy and, therefore, ask that you read our Candidate Privacy Notice before you submit any personal information to us.
NetApp does not carry out any solely automated decision making (i.e. the process of making a decision by automated means without any human involvement) in determining your suitability or eligibility for specific roles.
However, the processing of your personal information is carried out with the aid of manual and automated tools. In particular, NetApp may use an automated employment evaluation tool or similar tool as one of several tools, actions, and/or steps to assist with NetApp’s review of candidate applications for various hiring needs. Currently, when addressing certain hiring needs, NetApp uses the Eightfold tool which can provide an initial ranking of a candidate’s skills and experience, based on information provided by the applicant in the application and/or supporting documentation, in comparison to the NetApp designated key requirements of a specific role. Additionally, the tool may be used to help review and/or rank internal employees seeking promotion or other internal mobility. However, our talent acquisition team or our recruiters will ultimately select the candidates for further consideration, following human review of any automated evaluation results and associated underlying documentation (or lack thereof) submitted with the candidates’ application.
An independent audit of the Eightfold Matching Model tool can be found at https://eightfold.ai/nyc-eightfoldmatching-model.
Candidates may request an alternative selection process which will not be subject to the Eightfold matching tool or to any electronic automated employment evaluation by contacting NetApp at careers@netapp.com. To bypass the Eightfold matching tool or any electronic automated employment evaluation, you must include a resume and job ID with your email to careers@netapp.com and you must include in the subject line of your email: Data Privacy Request. Candidates who have questions or want to request additional information on the source of data, type of data, and/or collection of data related to the candidate review process should contact NetApp at careers@netapp.com
Note: Eightfold is not applicable to temporary hiring opportunities. If you are interested in temporary roles, you can apply via a third-party site managed by our preferred supplier, Magnit Global. Magnit Global will provide its own privacy disclosures for your review as part of the application process.
Submitting an application
To ensure a streamlined and fair hiring process for all candidates, our team reviews applications submitted through our company website only. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application.
AI Disclosure
For select roles, some stages of our hiring process may use artificial intelligence tools to help evaluate applications and candidate selection. These tools support—rather than replace—human decision-making.