About NetApp
NetApp is the intelligent data infrastructure company, turning a world of disruption into opportunity for every customer. No matter the data type, workload or environment, we help our customers identify and realize new business possibilities. And it all starts with our people.
If this sounds like something you want to be part of, NetApp is the place for you. You can help bring new ideas to life, approaching each challenge with fresh eyes. Of course, you won't be doing it alone. At NetApp, we're all about asking for help when we need it, collaborating with others, and partnering across the organization - and beyond.
Senior Commercial Counsel
Morrisville, North Carolina, United States; Vienna, Virginia, United States; San Jose, California, United StatesAbout NetApp
We’re forward-thinking technology people with heart. We make our own rules, drive our own opportunities, and try to approach every challenge with fresh eyes. Of course, we can’t do it alone. We know when to ask for help, collaborate with others, and partner with smart people. We embrace diversity and openness because it’s in our DNA. We push limits and reward great ideas. What is your great idea?
"At NetApp, we fully embrace and advance a diverse, inclusive global workforce with a culture of belonging that leverages the backgrounds and perspectives of all employees, customers, partners, and communities to foster a higher performing organization." -George Kurian, CEO
Job Summary
NetApp’s Field Legal Team is looking for a highly skilled and experienced Senior Commercial Counsel to join our world class legal team to support our worldwide customer success organization, commercial transactions in the Americas and provide advice across other business divisions. We seek a candidate who is agile, organized and excited to work with sales and business divisions to drive growth in NetApp’s customer success business and other lines of business. You will play a pivotal role in providing expert legal advice and guidance on a wide range of commercial and contractual matters. Your primary responsibilities will include drafting, reviewing and negotiating complex commercial technology agreements with customers and partners, assessing potential risks and ensuring compliance with relevant laws and regulations. You also will have expertise and experience advising sales and business divisions on issues related to antitrust, information security and data privacy/GDPR/data processing agreements.
This position will be based near a NetApp office in the San Francisco Bay area; RTP, NC; or the DC Metro Area. This position will report to the Director of Legal.
Job Requirements
- Provide legal and advisory support to the worldwide customer success organization, ensuring alignment with company goals and objectives. Collaborate with cross-functional teams to deliver comprehensive support and resources to the business teams, fostering a strong and productive service delivery ecosystem.
- Draft, review and negotiate a variety of commercial technology agreements, including software-as-a service (SaaS), license and services agreements with customers and partners to enable sales opportunities while also complying with legal requirements and company policies.
- Become a trusted partner and subject matter expert to business clients and cross-functional stakeholders and conduct thorough legal analysis and risk assessments to identify potential legal issues and provide proactive recommendations and actionable guidance on legal issues and risks, with a particular focus on service delivery, data privacy and information security.
- Advise internal stakeholders on legal matters related to commercial transactions, including terms and conditions, data privacy and security, intellectual property, indemnification and liability.
- Contribute to the continuous improvement of standard agreements and legal processes for customer and partner services agreements, as well as on projects designed to increase velocity and efficiency.
- Leads and contributes to company objectives and principles to achieve goals in creative and effective fashions.
- Collaborate with cross functional teams including finance, information security, privacy, sales and business unit teams to drive partner and customer deals to execution and design scalable processes for implementation.
- Conduct internal trainings and develop educational materials to enhance legal awareness within the organization.
Qualifications
- Juris Doctor (JD) from an accredited law school and current bar admission with at least one state bar membership and eligible to practice in your state of residence.
- Minimum of 12+ years of relevant experience as a commercial technology counsel, preferably in a corporate environment or law firm with experience drafting and negotiating services agreements, SaaS agreements and other technology customer-facing agreements and providing related advice to business unit executives and their teams.
- In-depth knowledge of SaaS, services and software and hardware agreements, associated business models, and technology industry trends, including knowledge of laws and regulations as they apply to cloud services providers and customers (e.g., privacy, data handling, GDPR requirements, information security requirements).
- Keen business sense, with the ability to distill legal theory into practical advice. Excellent verbal and written communication, drafting and negotiation skills.
- Proficiency in MS Word, Outlook, PowerPoint, Excel.
- Exceptional attention to detail and proven ability to be self-directed.
- Solution-oriented: You bring empathy and understanding to your conversations with customers, seeking to find a path forward that balances company risk and customer needs, and you think creatively beyond the legal terms to generate possible solutions and options for the business, while clearly articulating risk-based recommendations.
- Flexibility in working hours in a global enterprise.
- Team-oriented, with a good sense of humor and high level of integrity, responsibility and professionalism, and the ability to build relationships and collaborate across functions while working in a dynamic, fast-paced, deadline-oriented environment.
- Commitment to diversity, equity, inclusion and belonging.
Why NetApp?
In a world full of generalists, NetApp is a specialist. No one knows how to elevate the world’s biggest clouds like NetApp. We are data-driven and empowered to innovate. Trust, integrity, and teamwork all combine to make a difference for our customers, partners, and communities.
If you ask a NetApp employee why they work here, the answer is inevitably the same: the people. At NetApp, our culture is at the heart of what we do. We place importance in trust, integrity, teamwork, and caring above all else. NetApp is a place where people are empowered to make a difference. Empowered to innovate. Empowered to collaborate. Empowered to help ourselves and others be data-driven and change the world. We take care of each other, our customers, our partners, and our communities simply because it’s the right thing to do.
We expect a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time off per year to volunteer with their favorite organizations. We provide comprehensive medical, dental, wellness, and vision plans for you and your family. We offer educational assistance, legal services, and access to discounts. We also offer financial savings programs to help you plan for your future. If you run toward knowledge and problem-solving, join us.
Did you know…
Statistics show women apply to jobs only when they’re 100% qualified. But no one is 100% qualified. We encourage you to shift the trend and apply anyway! We look forward to hearing from you.
Compensation:
The target salary range for this position is 207,400 - 309,100 USD. The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off (PTO), various Leave options, Performance-Based Incentives, employee stock purchase plan, and/or restricted stocks (RSU’s), with all offerings subject to regional variations and governed by local laws, regulations, and company policies. Benefits may vary by country and region, and further details will be provided as part of the recruitment process.
At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.
Equal Opportunity Employer:
NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification.
Why NetApp?
We are all about helping customers turn challenges into business opportunity. It starts with bringing new thinking to age-old problems, like how to use data most effectively to run better - but also to innovate. We tailor our approach to the customer's unique needs with a combination of fresh thinking and proven approaches.
We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time per year to volunteer with their favorite organizations. We provide comprehensive medical, dental, wellness, and vision plans for you and your family. We offer educational assistance, legal services, and access to discounts. Finally, we provide financial savings programs to help you plan for your future.
If you want to help us build knowledge and solve big problems, let's talk.
Submitting an application
To ensure a streamlined and fair hiring process for all candidates, our team only reviews applications submitted through our company website. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application.
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Equal Opportunity Employer*
NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status and any other protected classification. We pledge to take every reasonable step to ensure that our applicants and employees are respected, treated fairly and with dignity. See the EEO poster, Know your rights poster, and NetApp EEO policy. NetApp makes reasonable accommodations, consistent with applicable laws, for religious purposes and for the known physical or mental limitations of an otherwise qualified applicant or employee with a disability, who can perform the essential job functions unless undue hardship would result.
State-specific postings/notices to applicants regarding contract compliance can be found here in English and here in Spanish, and fair employment practice information can be found here.
Reasonable accommodation
If you are an applicant with a physical or mental disability requiring an accommodation, or you require a religious accommodation for any part of our application process, please email careers@netapp.com. Each request for reasonable accommodation will be considered on a case-by-case basis, consistent with applicable laws and regulations. Please note, this email address is only for accommodation requests; we do not accept unsolicited resumes.
Data privacy
We care about your privacy and, therefore, ask that you read our Candidate Privacy Notice before you submit any personal information to us.
NetApp does not carry out any solely automated decision making (i.e. the process of making a decision by automated means without any human involvement) in determining your suitability or eligibility for specific roles.
However, the processing of your personal information is carried out with the aid of manual and automated tools. In particular, NetApp may use an automated employment evaluation tool or similar tool as one of several tools, actions, and/or steps to assist with NetApp’s review of candidate applications for various hiring needs. Currently, when addressing certain hiring needs, NetApp uses the Eightfold tool which can provide an initial ranking of a candidate’s skills and experience, based on information provided by the applicant in the application and/or supporting documentation, in comparison to the NetApp designated key requirements of a specific role. Additionally, the tool may be used to help review and/or rank internal employees seeking promotion or other internal mobility. However, our talent acquisition team or our recruiters will ultimately select the candidates for further consideration, following human review of any automated evaluation results and associated underlying documentation (or lack thereof) submitted with the candidates’ application.
An independent audit of the Eightfold Matching Model tool can be found at https://eightfold.ai/nyc-eightfoldmatching-model.
Candidates may request an alternative selection process which will not be subject to the Eightfold matching tool or to any electronic automated employment evaluation by contacting NetApp at careers@netapp.com. To bypass the Eightfold matching tool or any electronic automated employment evaluation, you must include a resume and job ID with your email to careers@netapp.com and you must include in the subject line of your email: Data Privacy Request. Candidates who have questions or want to request additional information on the source of data, type of data, and/or collection of data related to the candidate review process should contact NetApp at careers@netapp.com
Submitting an application
To ensure a streamlined and fair hiring process for all candidates, our team reviews applications submitted through our company website only. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application.