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Explore roles where you can make measurable impact, keep learning, and collaborate with high-performing teams.

Senior Manager, Release Engineering & Site Reliability (DevOps , CI/CD)

Morrisville, North Carolina, United States

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Overview

At NetApp, our High Achievement Principles shape how we work: we innovate to elevate, drive results, and excel as a team. We have a history of helping customers turn challenges into business opportunities. That’s because we bring new thinking to age-old problems, like how to use data most effectively in the most efficient possible way. As an Engineer with NetApp, you’ll have the opportunity to work with modern cloud and container orchestration technologies in a production setting. You’ll play an important role in scaling systems sustainably through automation and evolving them by pushing for changes to improve reliability and velocity.

Success profile

Ready to be an engineer at NetApp? Explore the traits that can help you thrive.

  • Analytical
  • Adaptable
  • Communicator
  • Detail-oriented
  • Quick-thinking
  • Problem solver

Responsibilities

Morrisville, North Carolina, United States Job category: Engineering Job ID: 136455-en_US

Own Every Moment at NetApp

At NetApp, your ideas power innovation. We lead in intelligent data infrastructure—delivering unified storage, integrated data services, and solutions that help organizations unlock the full potential of their data, from AI to multicloud.

Ready to innovate and contribute to our path to $10B? Here, you'll collaborate with passionate teams, tackle real-world challenges, and see your impact in how customers transform and grow. If you're ready to bring curiosity, creativity, and drive to every moment, NetApp is where your journey begins. Join teams that innovate to elevate, drive results, and excel together across every function.

Job Summary

NetApp is building a dedicated CI/CD organization to qualify and sustain the NetApp stack for a key growing NetApp business partnership in air-gapped, high-assurance environments: ONTAP AFF, ONTAP Select, StorageGRID, and Trident. This Senior Manager will stand up and lead that team, owning the full software qualification and sustaining lifecycle from automation strategy, test design, and verification through troubleshooting, release readiness, patch qualification, operational follow-through, and continuous improvement of managed-service reliability. 

This is not a product-feature team and not a lab-operations team. Product engineering owns features. Central Test Lab (CTL) owns physical lab infrastructure, hardware pods, and testbed provisioning. This manager owns how software is qualified, automated, released, patched, and kept current for the partner environment. 

The role is M4 in scope: strategy and operating model for a new multi-product qualification function, hiring and developing the team, and delivery against enterprise-agreement release and operational commitments.

Job Requirements

What You Will Do

Team Leadership & Operations

  • Build, lead, mentor, and develop a high-performing CI/CD engineering team, establishing priorities, staffing plans, execution cadence, and performance expectations.
  • Define operational responsibilities across Central Test Lab (CTL), Product Engineering, Quality Engineering, and Production Support teams.
  • Own day-to-day software operations for partner environments, including release qualification, patch validation, software maintenance, and deployment readiness.
  • Partner with stakeholders to define acceptance testing strategies, release readiness criteria, and engagement models.
  • Lead the end-to-end software qualification lifecycle, including planning, test development, validation, defect management, release evidence, and process improvements.

CI/CD Infrastructure & Automation

  • Build and operate pre-production CI/CD environments supporting both simulator-based continuous integration and hardware qualification testing.
  • Integrate air-gapped and partner-representative environments into automated qualification workflows.
  • Drive release quality through automated regression testing, release gates, reproducible test results, and audit-ready evidence.
  • Develop scalable infrastructure automation and scripting practices that enable consistent, repeatable qualification across diverse test environments.

Solution Acceptance Testing (SAT)

  • Execute partner-defined acceptance testing across file, block, object, and container storage workloads before software delivery.
  • Maintain interoperability and regression coverage across ONTAP, ONTAP Select, Trident, StorageGRID, firmware, and API updates.
  • Lead disruptive testing, network validation, and bring-your-own-network qualification, including cluster rebuilds, re-imaging, and hardware-dependent test scenarios.
  • Validate automated zero-day deployment and controller bring-up workflows, including REST and DHCP-based provisioning.

Reliability & Release Excellence

  • Establish qualification SLAs, release tracking processes, and readiness reporting for software deliveries.
  • Drive effective defect triage, ownership, prioritization, and closure across testing and partner environments.
  • Support enterprise operational requirements through patch qualification, incident collaboration, root-cause analysis, escalation support, and on-call participation where required.
  • Monitor release health, qualification pipeline reliability, system availability, performance, defect trends, and test infrastructure health using observability tools and dashboards to improve predictability and release confidence.

Scope Boundaries

  • CTL retains ownership of physical lab infrastructure, site readiness, power, cooling, and hardware pods.
  • Product Engineering remains responsible for feature development across ONTAP, ONTAP Select, Trident, and StorageGRID.
  • Customer Product Engineering and SupportEdge retain ownership of production incident command and customer-facing operations.

Education

Required qualifications 

  • Bachelor of Science in Computer Science, Engineering, or equivalent experience. 
  • 12 or more years of experience in software, systems, or infrastructure engineering, including 5 or more years leading engineers. 
  • Proven experience standing up or scaling a CI/CD, release-qualification, site-reliability, or test-automation organization for a complex product. 
  • Hands-on fluency with Linux or other Unix-like operating systems, distributed systems, automated test frameworks, CI/CD pipelines, and release automation. 
  • Strong problem-solving capability across complex software, infrastructure, and storage-system failure modes, with the ability to drive issues from reproduction through root-cause inputs and closure criteria. 
  • Experience with scripting and infrastructure automation using tools or languages such as Python, Go, Ansible, Terraform, Perl, Ruby, or comparable technologies. 
  • Experience qualifying storage, Kubernetes/CSI, or large-scale infrastructure software across block, file, or object. 
  • Demonstrated ability to partner across product, lab and test, and customer or hyperscaler engineering organizations. 
  • Strong understanding of SDLC, DevOps, release-management, and production-quality engineering practices in complex enterprise software environments. 
  • Track record of hiring, coaching, mentoring, and holding a team to operational commitments, with strong written and verbal communication skills for executive, engineering, and customer-facing audiences. 

Preferred qualifications 

  • Experience with ONTAP, Trident, StorageGRID, ONTAP Select, or comparable enterprise storage and CSI stacks. 
  • Air-gapped, sovereign, or high-assurance environment qualification. 
  • Network overlay experience such as VXLAN/EVPN and customer-provided networking models. 
  • Kubernetes, container-based infrastructure, Terraform or Ansible equivalents, and public-cloud, private-cloud, or high-assurance cloud-adjacent APIs; hyperscaler or partner cloud experience is helpful but not required. 
  • Prior work against contractual service levels, acceptance-test programs, or 24x7 operational support models. 
  • Familiarity with observability, release-health dashboards, reliability metrics, and engineering mechanisms for improving system availability, performance, and qualification throughput. 

Compensation:
The target salary range for this position is 196,350 - 292,600 USD. The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. The range is based on 'On Target Earnings’ (OTE) representing the total potential earnings, which is the sum of the base salary and potential commission earned when performance targets are achieved. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off, various Leave options, employee stock purchase plan, and/or restricted stocks (RSU’s). These offerings are subject to regional variations and governed by local laws, regulations, and company policies. We will provide detailed information about the specific benefits for your region during the recruitment process.

At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.

Equal Opportunity Employer:

NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification.

Why You'll Thrive at NetApp

At NetApp, you won't wait for the perfect moment—you'll make it. The early planning, the extra thought, the bold idea that turns good into great: That's how our people operate and how we continue to push the boundaries of data infrastructure.

NetApp is the trusted partner for organizations transforming data into opportunity. As the only enterprise-grade storage service natively embedded in Google Cloud, AWS, and Microsoft Azure, we empower customers to run everything from traditional workloads to enterprise AI with unmatched performance, resilience, and security.

Our culture

We celebrate mold breakers, bold thinkers, and problem solvers. We reward initiative, impact, and ownership. We provide flexibility so you can balance professional ambition with your personal life. Here, differences are not just welcomed—they drive everything we do.

If you're ready to innovate, rise to the challenge, and own every moment - make your next move your best one. Apply now.

Submitting an Application

To ensure a streamlined and fair hiring process for all candidates, our team only reviews applications submitted through our company website. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application.

AI Disclosure

For select roles, some stages of our hiring process may use artificial intelligence tools to help evaluate applications and candidate selection. These tools support—rather than replace—human decision-making.


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Our values

Put the customer at the center. Care for each other and our communities. Think and act like owners. Build belonging every day. Embrace a growth mindset.

Benefits

Volunteer time off

40 hours of paid volunteer time each year.

Well-being

Employee Assistance Program, fitness, and mental health resources to help employees be their best.

Time away

Paid time off for vacation and to recharge.

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Equal Opportunity Employer*

NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status and any other protected classification. We pledge to take every reasonable step to ensure that our applicants and employees are respected, treated fairly and with dignity. See the EEO poster, Know your rights poster, and NetApp EEO policy. NetApp makes reasonable accommodations, consistent with applicable laws, for religious purposes and for the known physical or mental limitations of an otherwise qualified applicant or employee with a disability, who can perform the essential job functions unless undue hardship would result.

State-specific postings/notices to applicants regarding contract compliance can be found here in English and here in Spanish, and fair employment practice information can be found here.

Reasonable Accommodations

At NetApp, we are committed to fostering an inclusive and accessible workplace where individuals with disabilities can thrive. In alignment with our values, NetApp provides reasonable accommodations and adjustments where possible to qualified applicants and employees with disabilities, in accordance with employment rights and regulations relevant to their country of employment, to ensure equal access to employment opportunities and job performance.

Applicants who would like to request an accommodation or adjustment are encouraged to Contact Us. Each request will be assessed on a case-by-case basis, in accordance with applicable laws and our commitment to equity and belonging within our culture, values and business practices. Requests will be handled confidentially and respectfully, and we will work collaboratively to identify effective solutions.

  • For reasonable accommodations in Germany, click here.
  • For reasonable accommodations in France, click here.
  • For reasonable accommodations in The Netherlands, click here.

Please note that we do not accept unsolicited resumes to the above email address.

Data privacy

We care about your privacy and, therefore, ask that you read our Candidate Privacy Notice before you submit any personal information to us.

NetApp does not carry out any solely automated decision making (i.e. the process of making a decision by automated means without any human involvement) in determining your suitability or eligibility for specific roles.

However, the processing of your personal information is carried out with the aid of manual and automated tools. In particular, NetApp may use an automated employment evaluation tool or similar tool as one of several tools, actions, and/or steps to assist with NetApp’s review of candidate applications for various hiring needs.

Currently, when addressing certain hiring needs, NetApp uses the following tools: 

  • Eightfold (eightfold.ai): This tool can provide an initial ranking of a candidate’s skills and experience, based on information provided by the applicant in the application and/or supporting documentation, in comparison to the NetApp designated key requirements of a specific role. Additionally, the tool may be used to help review and/or rank internal employees seeking promotion or other internal mobility. An independent audit of the Eightfold Matching Model tool can be found at https://eightfold.ai/nyc-eightfoldmatching-model
  • Findem (findem.ai): This tool is used to help identify candidates whose skills and experience may be relevant to open roles at NetApp, using publicly available professional information. Findem may also be used to assist with candidate matching, AI-assisted screening, and recruitment communications. 

Our talent acquisition team or our recruiters will ultimately select the candidates for further consideration, following human review of any automated evaluation results and associated underlying documentation (or lack thereof) submitted with the candidates’ application. 

Candidates may request an alternative selection process which will not be subject to the Eightfold matching tool or to any electronic automated employment evaluation by contacting NetApp at careers@netapp.com. To bypass the Eightfold matching tool or any electronic automated employment evaluation, you must include a resume and job ID with your email to careers@netapp.com and you must include in the subject line of your email: Data Privacy Request. Candidates who have questions or want to request additional information on the source of data, type of data, and/or collection of data related to the candidate review process should contact NetApp at careers@netapp.com

Note: Eightfold is not applicable to temporary hiring opportunities. If you are interested in temporary roles, you can apply via a third-party site managed by our preferred supplier, Magnit Global. Magnit Global will provide its own privacy disclosures for your review as part of the application process.

Submitting an application

To ensure a streamlined and fair hiring process for all candidates, our team reviews apcplications submitted through our company website only. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application.

AI Disclosure

For select roles, some stages of our hiring process may use AI-powered tools to assist with tasks such as identifying relevant candidates, matching skills and experience to role requirements, and conducting initial screenings. These tools support - rather than replace - human decision-making. To learn more, please see our AI Transparency Statement. If you would prefer not to engage with an AI-assisted process, you can request an alternative by contacting careers@netapp.com. Choosing an alternative process will not impact your candidacy in any way.