Own Every Moment at NetApp
At NetApp, your ideas power innovation. We lead in intelligent data infrastructure—delivering unified storage, integrated data services, and solutions that help organizations unlock the full potential of their data, from AI to multicloud.
Ready to innovate and contribute to our path to $10B? Here, you'll collaborate with passionate teams, tackle real-world challenges, and see your impact in how customers transform and grow. If you're ready to bring curiosity, creativity, and drive to every moment, NetApp is where your journey begins.
UX Writer Intern
Morrisville, North Carolina, United StatesJob Summary
Information Engineering overview:
As members of the Information Engineering team at NetApp, our technical writers are clear and professional communicators. We are strategic thinkers and creative problem-solvers, and we are passionate about understanding user needs, unraveling ambiguous or complex information, and then developing clear and meaningful documentation to help our readers learn about and use our products. At NetApp, you’ll join a diverse team of writers and make a direct impact on our customers by working with product teams to both serve and delight our customers with optimal information.
UX writing overview:
User experience with NetApp products is a collaborative effort between Product Design, User Experience, and Information Engineering. These teams monitor and evaluate industry best practices, conduct benchmark testing, and perform competitive analysis to develop products and content that reflect NetApp brand and product marketing priorities.
Intern project:
QuickQuery helps teams create clearer, more consistent content faster. It organizes AI-powered prompts—curated or custom—so writers and designers can start every draft from a strong, on-brand baseline. The result is fewer repetitive edits, smoother reviews, and quicker onboarding for anyone creating content in any platform such as UI text, docs, or other product content. As an intern on the IE team working closely with our UX writer, you will make a substantial contribution to expanding the quality and use of QuickQuery.
- Audit existing prompts
o Review curated project prompts to spot unclear phrasing, inconsistent tone, missing metadata, or outdated guidance.
o Flag duplicates/overlaps and propose consolidation. - Standardize formatting and metadata
o Apply consistent naming, tagging, and structure (tone notes, input instructions, use cases).
o Ensure prompts align with our style guidelines (clarity, conciseness, sentence case). - Create missing foundational prompts
o Draft high value utility prompts (e.g., “shorten,” “improve clarity,” “active voice,” “summarize for executives”).
o Partner with writers to validate and refine. - Improve onboarding documentation
o Update the QuickQuery setup/how to guide with clearer steps and screenshots.
o Write a brief “getting started” walkthrough for new users. - Support beta user testing
o Observe/assist in sessions, collect feedback and screenshots, synthesize themes and usability issues.
o Feed prioritized findings back to the team.
Job Requirements
We welcome applicants from a variety of backgrounds. If you’re unsure whether you meet every requirement, we still encourage you to apply—we value potential, enthusiasm, and the ability to learn.
You might be a strong fit if you have:
Required / foundational skills
• Strong written communication skills
• Curiosity about UX writing or content design
• Ability to analyze content for clarity, structure, and consistency
• Interest in AI assisted content creation and editorial workflows
Nice to have / can be learned on the job
• Familiarity with prompt writing or generative AI tools
• Experience with documentation tools, content systems, or technical writing
• Basic comfort reading or thinking through technical concepts (no coding required)
• Interest in light automation or repeatable workflows (optional)
Education
Must be enrolled in an educational or professional program through summer 2026 or later.
Compensation:
Final compensation packages are competitive and in line with industry standards. Benefits may vary by country and region, and further details will be provided as part of the recruitment process.
At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.
Equal Opportunity Employer:
NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification.
Why You'll Thrive at NetApp
At NetApp, you won't wait for the perfect moment—you'll make it. The early planning, the extra thought, the bold idea that turns good into great: That's how our people operate and how we continue to push the boundaries of data infrastructure.
NetApp is the trusted partner for organizations transforming data into opportunity. As the only enterprise-grade storage service natively embedded in Google Cloud, AWS, and Microsoft Azure, we empower customers to run everything from traditional workloads to enterprise AI with unmatched performance, resilience, and security.
Our culture
We celebrate mold breakers, bold thinkers, and problem solvers. We reward initiative, impact, and ownership. We provide flexibility so you can balance professional ambition with your personal life. Here, differences are not just welcomed—they drive everything we do.
If you're ready to innovate, rise to the challenge, and own every moment - make your next move your best one. Apply now.
Submitting an application
To ensure a streamlined and fair hiring process for all candidates, our team only reviews applications submitted through our company website. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application.
Related content
Diversity, equity, inclusion, and belonging
We are a collection of diverse people from around the world with our own individual stories. We share the drive to create innovative, world-class products. We're One NetApp, and we find strength in celebrating our individuality.
NetApp Entry Level Careers Program
The NetApp Entry Level Careers Program is designed to help you grow your career, sharpen your skills, and foster meaningful relationships. When you join the Program, you join a diverse, global community where innovative ideas flourish.
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Equal Opportunity Employer*
NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status and any other protected classification. We pledge to take every reasonable step to ensure that our applicants and employees are respected, treated fairly and with dignity. See the EEO poster, Know your rights poster, and NetApp EEO policy. NetApp makes reasonable accommodations, consistent with applicable laws, for religious purposes and for the known physical or mental limitations of an otherwise qualified applicant or employee with a disability, who can perform the essential job functions unless undue hardship would result.
State-specific postings/notices to applicants regarding contract compliance can be found here in English and here in Spanish, and fair employment practice information can be found here.
Reasonable Accommodations
At NetApp, we are committed to fostering an inclusive and accessible workplace where individuals with disabilities can thrive. In alignment with our values, NetApp provides reasonable accommodations and adjustments where possible to qualified applicants and employees with disabilities, in accordance with employment rights and regulations relevant to their country of employment, to ensure equal access to employment opportunities and job performance.
Applicants who would like to request an accommodation or adjustment are encouraged to Contact Us. Each request will be assessed on a case-by-case basis, in accordance with applicable laws and our commitment to equity and belonging within our culture, values and business practices. Requests will be handled confidentially and respectfully, and we will work collaboratively to identify effective solutions.
- For reasonable accommodations in Germany, click here.
- For reasonable accommodations in France, click here.
- For reasonable accommodations in The Netherlands, click here.
Please note that we do not accept unsolicited resumes to the above email address.
Data privacy
We care about your privacy and, therefore, ask that you read our Candidate Privacy Notice before you submit any personal information to us.
NetApp does not carry out any solely automated decision making (i.e. the process of making a decision by automated means without any human involvement) in determining your suitability or eligibility for specific roles.
However, the processing of your personal information is carried out with the aid of manual and automated tools. In particular, NetApp may use an automated employment evaluation tool or similar tool as one of several tools, actions, and/or steps to assist with NetApp’s review of candidate applications for various hiring needs. Currently, when addressing certain hiring needs, NetApp uses the Eightfold tool which can provide an initial ranking of a candidate’s skills and experience, based on information provided by the applicant in the application and/or supporting documentation, in comparison to the NetApp designated key requirements of a specific role. Additionally, the tool may be used to help review and/or rank internal employees seeking promotion or other internal mobility. However, our talent acquisition team or our recruiters will ultimately select the candidates for further consideration, following human review of any automated evaluation results and associated underlying documentation (or lack thereof) submitted with the candidates’ application.
An independent audit of the Eightfold Matching Model tool can be found at https://eightfold.ai/nyc-eightfoldmatching-model.
Candidates may request an alternative selection process which will not be subject to the Eightfold matching tool or to any electronic automated employment evaluation by contacting NetApp at careers@netapp.com. To bypass the Eightfold matching tool or any electronic automated employment evaluation, you must include a resume and job ID with your email to careers@netapp.com and you must include in the subject line of your email: Data Privacy Request. Candidates who have questions or want to request additional information on the source of data, type of data, and/or collection of data related to the candidate review process should contact NetApp at careers@netapp.com
Submitting an application
To ensure a streamlined and fair hiring process for all candidates, our team reviews applications submitted through our company website only. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application.