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About NetApp

NetApp is the intelligent data infrastructure company, turning a world of disruption into opportunity for every customer. No matter the data type, workload or environment, we help our customers identify and realize new business possibilities. And it all starts with our people.

If this sounds like something you want to be part of, NetApp is the place for you. You can help bring new ideas to life, approaching each challenge with fresh eyes. Of course, you won't be doing it alone. At NetApp, we're all about asking for help when we need it, collaborating with others, and partnering across the organization - and beyond.

Storage Engineering Manager

North Carolina, United States
Job category: Information Technology Job ID: 131288-en_US
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Job Summary

NetApp is looking for an experienced, hands-on Storage Engineering Manager to join our Information Technology (IT) team. We are seeking a candidate who can effectively lead a team of Storage Engineers, responsible for managing a wide range of storage products, including ONTAP, StorageGRID, Cloud Insights, OnCommand Insights, and E-Series, as well as cloud storage services from leading providers like AWS, Azure, Google and OCI – at triple-digit petabytes of scale. At NetApp, the role of the Storage Engineering team is agnostic to the hosting format – whether cloud or on prem. 
In this role, you will have the opportunity to make a significant impact. We are looking for someone who can set clear objectives, devise effective strategies, and achieve ambitious goals. All with a deep understanding of hybrid cloud architectural patterns and storage technologies that span on premise infrastructures and major cloud providers. Your ability to drive results, prioritize customer satisfaction, possess technical acumen, and foster strong relationships both internally and externally will be crucial to success in this position.

Job Responsibilities


·    Develop a comprehensive storage services roadmap for the organization, aligning with business objectives and requirements
·    Conduct regular assessments and evaluations of storage technologies and solutions to identify opportunities for improvement and innovation
·    Collaborate with key stakeholders to understand their storage needs and requirements and incorporate them into the roadmap
·    Develop and maintain the annual budget for storage services, ensuring alignment with organizational financial guidelines and targets
·    Develop and implement storage capacity planning strategies to anticipate future storage needs.
·    Conduct regular audits and assessments to identify and address storage system vulnerabilities or inefficiencies
·    Plan and execute storage system upgrades, migrations, and retirements in accordance with organizational policies and standards
·    Monitor storage system performance metrics and proactively identify and resolve performance bottlenecks, manage storage utilization, performance, and availability
·    Optimize storage configurations, including RAID levels, disk layouts, and caching mechanisms.
·    Implement and maintain storage tiering strategies to optimize performance and cost-effectiveness
·    Collaborate with application and database teams to optimize storage performance for specific workloads
·    Develop and enforce storage security policies, procedures, and access controls
·    Deploy and monitor storage systems for security breaches or unauthorized access attempts including ransomware protection
·    Collaborate with the Info security team to address storage-related vulnerabilities and threats.
·    Implement and maintain high availability and fault-tolerant storage architectures
·    Develop and test disaster recovery plans and procedures for storage systems
·    Conduct periodic disaster recovery drills and exercises to validate the effectiveness of the DR solutions
·    Lead a team of storage administrators and engineers, providing guidance, coaching, and performance management
·    Foster a collaborative and inclusive work environment, promoting knowledge sharing and cross-training
·    Maintain accurate and up-to-date documentation of storage system configurations, procedures, and troubleshooting guides
·    Provide management with insights and recommendations for storage system improvements and optimizations
·    Ensure proper documentation and knowledge transfer for deployed storage systems.

Job Requirements

·    Demonstrate a track record of successfully leading and managing the storage engineering function at scale
·    Possess a deep understanding and expertise in data storage discipline, including data protection and data security
·    Exhibit excellent organizational, verbal, and written communication skills, with the ability to effectively convey complex technical information to non-technical individuals
·    Display the capability to independently prioritize tasks and meet deadlines in a fast-paced environment
·    Foster a collaborative work environment by effectively collaborating with peers across different functional teams
·    Possess a self-motivated and forward-thinking personality, constantly seeking innovative solutions and staying ahead of industry trends


Education and Experience:
·    Possess over 8 years of hands-on experience with NetApp storage products, including ONTAP, StorageGRID, E-Series, Cloud Insights, and OnCommand Insights
·    Demonstrate a minimum of 5 years of experience in managing IT Storage environments
·    Experience with managing both on premise storage infrastructure as well as, at a minimum, AWS (ideally GCP and Azure as well)
·    Preferably hold a bachelor’s or master’s degree in computer science, although equivalent experience will also be considered

Compensation:
The target salary range for this position is 168,300 - 250,800 USD. The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off (PTO), various Leave options, Performance-Based Incentives, employee stock purchase plan, and/or restricted stocks (RSU’s), with all offerings subject to regional variations and governed by local laws, regulations, and company policies. Benefits may vary by country and region, and further details will be provided as part of the recruitment process. 

At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.

Equal Opportunity Employer:

NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification.

Why NetApp?

We are all about helping customers turn challenges into business opportunity. It starts with bringing new thinking to age-old problems, like how to use data most effectively to run better - but also to innovate. We tailor our approach to the customer's unique needs with a combination of fresh thinking and proven approaches.

We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time per year to volunteer with their favorite organizations. We provide comprehensive medical, dental, wellness, and vision plans for you and your family. We offer educational assistance, legal services, and access to discounts. Finally, we provide financial savings programs to help you plan for your future.

If you want to help us build knowledge and solve big problems, let's talk.

Submitting an application

To ensure a streamlined and fair hiring process for all candidates, our team only reviews applications submitted through our company website. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application.

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Equal Opportunity Employer*

NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status and any other protected classification. We pledge to take every reasonable step to ensure that our applicants and employees are respected, treated fairly and with dignity. See the EEO poster, Know your rights poster, and NetApp EEO policy. NetApp makes reasonable accommodations, consistent with applicable laws, for religious purposes and for the known physical or mental limitations of an otherwise qualified applicant or employee with a disability, who can perform the essential job functions unless undue hardship would result.

State-specific postings/notices to applicants regarding contract compliance can be found here in English and here in Spanish, and fair employment practice information can be found here.

Reasonable accommodation

If you are an applicant with a physical or mental disability requiring an accommodation, or you require a religious accommodation for any part of our application process, please email careers@netapp.com. Each request for reasonable accommodation will be considered on a case-by-case basis, consistent with applicable laws and regulations. Please note, this email address is only for accommodation requests; we do not accept unsolicited resumes.

Data privacy

We care about your privacy and, therefore, ask that you read our Candidate Privacy Notice before you submit any personal information to us.

NetApp does not carry out any solely automated decision making (i.e. the process of making a decision by automated means without any human involvement) in determining your suitability or eligibility for specific roles.

However, the processing of your personal information is carried out with the aid of manual and automated tools. In particular, NetApp may use an automated employment evaluation tool or similar tool as one of several tools, actions, and/or steps to assist with NetApp’s review of candidate applications for various hiring needs. Currently, when addressing certain hiring needs, NetApp uses the Eightfold tool which can provide an initial ranking of a candidate’s skills and experience, based on information provided by the applicant in the application and/or supporting documentation, in comparison to the NetApp designated key requirements of a specific role. Additionally, the tool may be used to help review and/or rank internal employees seeking promotion or other internal mobility. However, our talent acquisition team or our recruiters will ultimately select the candidates for further consideration, following human review of any automated evaluation results and associated underlying documentation (or lack thereof) submitted with the candidates’ application.

An independent audit of the Eightfold Matching Model tool can be found at https://eightfold.ai/nyc-eightfoldmatching-model.

Candidates may request an alternative selection process which will not be subject to the Eightfold matching tool or to any electronic automated employment evaluation by contacting NetApp at careers@netapp.com. To bypass the Eightfold matching tool or any electronic automated employment evaluation, you must include a resume and job ID with your email to careers@netapp.com and you must include in the subject line of your email: Data Privacy Request. Candidates who have questions or want to request additional information on the source of data, type of data, and/or collection of data related to the candidate review process should contact NetApp at careers@netapp.com

Submitting an application

To ensure a streamlined and fair hiring process for all candidates, our team only reviews applications submitted through our company website or to our careers@netapp.com email address as outlined above. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application.