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Strategy and Operations Manager, AI-Native Business Operations
San Jose, California, United StatesJob Summary
This role helps the leaders of NetApp's product organization decide where people and money go, and makes those decisions faster and better informed. It spans planning, forecasting and tracking the organization's people and resources, and the budget across headcount, open reqs, software, cloud and AI spend. On each of these the analyst brings a point of view, not just the numbers behind it.
The role combines three skillsets that usually live in three different people: the consultant who frames an ambiguous question and lands a recommendation with senior leaders; the analyst who builds the model and can defend every number in it; and the AI-first builder who turns recurring work into systems that run themselves. The unit of delivery is a better decision, made sooner, on numbers leaders trust.
The role sits within the AI-Native Business Operations team in the product organization, and reports to the Director, AI-Native Business Operations. The team works in close partnership with Finance, HR, Talent Acquisition and engineering leadership across the product organization.
A few principles shape how the team approaches its work:
- We start from outcomes, not from tasks. The first question on any piece of work is what it is for and what good looks like, not how to automate the current steps.
- One source of truth. People, plans and spend live in one trusted, connected source, and every report and dashboard draws from it.
- AI first, with human judgment throughout. AI shortens the time to an outcome; our judgment tests every assumption and validates each step, from the source data to the final recommendation.
- Accountability does not stop at the answer. The analyst stands behind the method and the data as well as the result.
Key Responsibilities
- Plan, forecast and track. Build the plans and forecasts for the product organization's people and resources, and track them month by month: where engineering capacity and spend go across products and investment themes, and how hiring, attrition and backfills move against plan.
- Manage the budget. Hold the product organization's spend against target with Finance, from headcount and open reqs to software, cloud and AI, and find where to consolidate, renegotiate or stop.
- Advise product leadership. Turn the numbers into a clear point of view for vice presidents and their staff, and run the planning cycles and leadership reviews where those decisions get made.
- Operationalize strategic initiatives. Take a leadership priority from idea to working program: define its scope, set milestones and checkpoints, build the plan and put it in motion, then measure the results and keep leadership updated as it lands.
- Automate the recurring work. Build agents, automations and dashboards with Claude and the team's other AI tools that make each cycle take less effort than the last.
- Keep the source of truth trustworthy. Maintain the connected data behind every leadership view, with the checks and audit trail that let a leader defend any figure in front of Finance or the executive staff.
- Work across functions. Partner with Finance, HR, Talent Acquisition, IT and data owners on access, definitions and changes, within NetApp standards for privacy and acceptable use.
Education
- Typically requires a minimum of 8 years of related experience with a Bachelor's degree or equivalent professional experience, including a minimum of 3 years in consulting. This experience may have been gained in:
- The strategy, operations or analytics practice of a management consulting firm, such as McKinsey, BCG, Bain, Deloitte, or a comparable practice
- A business operations, strategy and operations, or FP&A team at an AI-first technology company
- A founding or early operating role at a startup building AI-native products
- Uses AI as the default way of working, across analysis, writing and building, with examples to show, and builds validation into each step so the speed never costs accuracy. Familiarity with Claude Code or Cursor is preferred.
- Learns new domains, systems and data quickly, and acts without waiting for a perfect brief; comfortable where the problem is still being defined.
- Expert scenario and financial modeling: headcount, cost and what-if models that leaders use to make decisions, and the judgment to spot when a number is wrong.
- A technical, hands-on approach to data: reads data architectures and table schemas, writes the joins in SQL or Python, and treats data preparation as part of the job, from cleaning and de-duplicating records to validating formats and keys before any number is used. Experience with workforce or finance data in systems such as Workday or Snowflake is a plus.
- A track record of influencing directors and vice presidents without authority, with recommendations that were acted on.
- Excellent written and verbal communication, with the ability to disagree productively and adjust as evidence evolves.
Compensation:
The target salary range for this position is 147,900 - 220,000 USD. The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off, various Leave options, Performance-Based Incentives, employee stock purchase plan, and/or restricted stocks (RSU’s), with all offerings subject to regional variations and governed by local laws, regulations, and company policies. Benefits may vary by country and region, and further details will be provided as part of the recruitment process.
At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.
Equal Opportunity Employer:
NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification.
Why You'll Thrive at NetApp
At NetApp, you won't wait for the perfect moment—you'll make it. The early planning, the extra thought, the bold idea that turns good into great: That's how our people operate and how we continue to push the boundaries of data infrastructure.
NetApp is the trusted partner for organizations transforming data into opportunity. As the only enterprise-grade storage service natively embedded in Google Cloud, AWS, and Microsoft Azure, we empower customers to run everything from traditional workloads to enterprise AI with unmatched performance, resilience, and security.
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We celebrate mold breakers, bold thinkers, and problem solvers. We reward initiative, impact, and ownership. We provide flexibility so you can balance professional ambition with your personal life. Here, differences are not just welcomed—they drive everything we do.
If you're ready to innovate, rise to the challenge, and own every moment - make your next move your best one. Apply now.
Submitting an Application
To ensure a streamlined and fair hiring process for all candidates, our team only reviews applications submitted through our company website. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application.
AI Disclosure
For select roles, some stages of our hiring process may use artificial intelligence tools to help evaluate applications and candidate selection. These tools support—rather than replace—human decision-making.
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Equal Opportunity Employer*
NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status and any other protected classification. We pledge to take every reasonable step to ensure that our applicants and employees are respected, treated fairly and with dignity. See the EEO poster, Know your rights poster, and NetApp EEO policy. NetApp makes reasonable accommodations, consistent with applicable laws, for religious purposes and for the known physical or mental limitations of an otherwise qualified applicant or employee with a disability, who can perform the essential job functions unless undue hardship would result.
State-specific postings/notices to applicants regarding contract compliance can be found here in English and here in Spanish, and fair employment practice information can be found here.
Reasonable Accommodations
At NetApp, we are committed to fostering an inclusive and accessible workplace where individuals with disabilities can thrive. In alignment with our values, NetApp provides reasonable accommodations and adjustments where possible to qualified applicants and employees with disabilities, in accordance with employment rights and regulations relevant to their country of employment, to ensure equal access to employment opportunities and job performance.
Applicants who would like to request an accommodation or adjustment are encouraged to Contact Us. Each request will be assessed on a case-by-case basis, in accordance with applicable laws and our commitment to equity and belonging within our culture, values and business practices. Requests will be handled confidentially and respectfully, and we will work collaboratively to identify effective solutions.
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Please note that we do not accept unsolicited resumes to the above email address.
Data privacy
We care about your privacy and, therefore, ask that you read our Candidate Privacy Notice before you submit any personal information to us.
NetApp does not carry out any solely automated decision making (i.e. the process of making a decision by automated means without any human involvement) in determining your suitability or eligibility for specific roles.
However, the processing of your personal information is carried out with the aid of manual and automated tools. In particular, NetApp may use an automated employment evaluation tool or similar tool as one of several tools, actions, and/or steps to assist with NetApp’s review of candidate applications for various hiring needs.
Currently, when addressing certain hiring needs, NetApp uses the following tools:
- Eightfold (eightfold.ai): This tool can provide an initial ranking of a candidate’s skills and experience, based on information provided by the applicant in the application and/or supporting documentation, in comparison to the NetApp designated key requirements of a specific role. Additionally, the tool may be used to help review and/or rank internal employees seeking promotion or other internal mobility. An independent audit of the Eightfold Matching Model tool can be found at https://eightfold.ai/nyc-eightfoldmatching-model.
- Findem (findem.ai): This tool is used to help identify candidates whose skills and experience may be relevant to open roles at NetApp, using publicly available professional information. Findem may also be used to assist with candidate matching, AI-assisted screening, and recruitment communications.
Our talent acquisition team or our recruiters will ultimately select the candidates for further consideration, following human review of any automated evaluation results and associated underlying documentation (or lack thereof) submitted with the candidates’ application.
Candidates may request an alternative selection process which will not be subject to the Eightfold matching tool or to any electronic automated employment evaluation by contacting NetApp at careers@netapp.com. To bypass the Eightfold matching tool or any electronic automated employment evaluation, you must include a resume and job ID with your email to careers@netapp.com and you must include in the subject line of your email: Data Privacy Request. Candidates who have questions or want to request additional information on the source of data, type of data, and/or collection of data related to the candidate review process should contact NetApp at careers@netapp.com
Note: Eightfold is not applicable to temporary hiring opportunities. If you are interested in temporary roles, you can apply via a third-party site managed by our preferred supplier, Magnit Global. Magnit Global will provide its own privacy disclosures for your review as part of the application process.
Submitting an application
To ensure a streamlined and fair hiring process for all candidates, our team reviews apcplications submitted through our company website only. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application.
AI Disclosure
For select roles, some stages of our hiring process may use AI-powered tools to assist with tasks such as identifying relevant candidates, matching skills and experience to role requirements, and conducting initial screenings. These tools support - rather than replace - human decision-making. To learn more, please see our AI Transparency Statement. If you would prefer not to engage with an AI-assisted process, you can request an alternative by contacting careers@netapp.com. Choosing an alternative process will not impact your candidacy in any way.