Own Every Moment at NetApp
At NetApp, your ideas power innovation. We lead in intelligent data infrastructure—delivering unified storage, integrated data services, and solutions that help organizations unlock the full potential of their data, from AI to multicloud.
Ready to innovate and contribute to our path to $10B? Here, you'll collaborate with passionate teams, tackle real-world challenges, and see your impact in how customers transform and grow. If you're ready to bring curiosity, creativity, and drive to every moment, NetApp is where your journey begins.
Director of Platform Engineering & Operations
United StatesJob Summary
NetApp is seeking a strategic and execution-oriented Director of Platform Engineering & Operations to lead a global organization responsible for enterprise compute, storage, and DDI (DNS, DHCP, IPAM) services across on-premises and cloud environments.
Based in RTP, this leader will oversee a globally distributed team across Bangalore, San Jose, RTP, and other key sites. The role carries full lifecycle accountability across platform engineering and 24x7 operations, with a strong emphasis on modern infrastructure management practices, Infrastructure as Code (IaC), CI/CD-driven infrastructure delivery, AI-Ops enablement, and enterprise-scale automation.
This leader will play a critical role in transforming and scaling NetApp’s internal infrastructure platforms to be resilient, secure, automated, and cloud-forward.
Job Responsibilities
Strategic Leadership & Vision
Define and execute the strategy for enterprise compute, storage, and DDI platforms across hybrid (on-prem and cloud) environments.
Drive modernization of infrastructure services using IaC, GitOps, CI/CD automation, and policy-as-code frameworks.
Lead the evolution toward self-service platform models with clear service catalogs, SLOs, and reliability metrics.
Partner with executive stakeholders across IT, Security, Engineering, and Product to align platform capabilities with business priorities.
Establish multi-year roadmaps for infrastructure transformation, cost optimization, resilience, and scalability.
Platform Engineering (Build)
Oversee architecture, engineering, and lifecycle management of:
On-prem and cloud-based compute platforms
On-prem and cloud-based storage platforms
Global DDI services (DNS, DHCP, IPAM)
Certificate lifecycle management
Standardize infrastructure patterns across data centers and public cloud providers.
Implement Infrastructure as Code (Terraform, CloudFormation, Ansible, etc.) as the default operating model.
Integrate infrastructure provisioning and lifecycle management into CI/CD pipelines.
Drive cloud-native and hybrid design principles including automation-first, immutable infrastructure, and blue/green deployment patterns.
Ensure platforms are secure-by-design and compliant with enterprise and regulatory standards.
Operations & Reliability (Run)
Lead global 24x7 operations with clear accountability for uptime, performance, availability, and incident response.
Implement and mature SRE-aligned practices including:
SLO/SLI frameworks
Error budgets
Proactive reliability engineering
Drive continuous improvement through post-incident reviews and operational analytics.
Own operational governance including capacity management, change management, and problem management.
Ensure business continuity and disaster recovery capabilities are tested and validated.
AI-Ops & Automation
Champion AI-Ops capabilities to enhance observability, predictive analytics, anomaly detection, and root cause automation.
Integrate telemetry, logging, and monitoring platforms into unified operational dashboards.
Leverage machine learning–driven insights to reduce MTTR and prevent incidents.
Drive aggressive automation targets to reduce manual intervention and increase operational scalability.
Promote event-driven remediation and self-healing infrastructure capabilities.
Global Team Leadership
Lead and develop a large, geographically distributed organization across Bangalore, San Jose, RTP, and additional global locations.
Build a high-performance culture grounded in accountability, innovation, and collaboration.
Develop succession planning, leadership bench strength, and talent development programs.
Foster a “follow-the-sun” support model for global operational excellence.
Promote inclusive leadership and strong cross-regional collaboration.
Financial & Vendor Management
Own budget planning, forecasting, and cost optimization across infrastructure platforms.
Optimize cloud and on-prem infrastructure spend through FinOps practices.
Manage strategic vendor relationships across compute, storage, networking, cloud, and DDI providers.
Drive measurable efficiency gains through automation and standardization.
Job Requirements
12+ years of progressive experience in infrastructure engineering and operations.
7+ years of leadership experience managing global, distributed teams at scale.
Deep expertise in:
Hybrid compute platforms (virtualization, containerization, public cloud IaaS/PaaS)
Enterprise storage technologies (block, file, object, hybrid architectures)
Global DDI services (enterprise DNS, DHCP, IPAM architectures)
Demonstrated experience implementing Infrastructure as Code and CI/CD-driven infrastructure delivery.
Proven track record driving automation at scale across enterprise infrastructure.
Strong experience with AI-Ops platforms, observability stacks, and operational analytics.
Experience leading both engineering (build) and operations (run) functions within a unified organization.
Preferred Qualifications
Experience in a global technology or SaaS organization.
Familiarity with NetApp storage technologies and hybrid cloud solutions.
Strong understanding of security, compliance, and regulatory frameworks.
Experience with FinOps methodologies and cloud cost governance.
Bachelor’s degree in Computer Science, Engineering, or related field, or equivalent professional experience
Leadership Competencies
Strategic thinker with strong execution discipline
Data-driven decision maker
Change agent with transformation experience
Collaborative cross-functional partner
Talent builder and culture champion
Customer-first mindset
Education
Compensation:
The target salary range for this position is 199,750 - 298,100 USD. The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. The range is based on 'On Target Earnings’ (OTE) representing the total potential earnings, which is the sum of the base salary and potential commission earned when performance targets are achieved. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off, various Leave options, employee stock purchase plan, and/or restricted stocks (RSU’s). These offerings are subject to regional variations and governed by local laws, regulations, and company policies. We will provide detailed information about the specific benefits for your region during the recruitment process.
At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.
Equal Opportunity Employer:
NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification.
Why You'll Thrive at NetApp
At NetApp, you won't wait for the perfect moment—you'll make it. The early planning, the extra thought, the bold idea that turns good into great: That's how our people operate and how we continue to push the boundaries of data infrastructure.
NetApp is the trusted partner for organizations transforming data into opportunity. As the only enterprise-grade storage service natively embedded in Google Cloud, AWS, and Microsoft Azure, we empower customers to run everything from traditional workloads to enterprise AI with unmatched performance, resilience, and security.
Our culture
We celebrate mold breakers, bold thinkers, and problem solvers. We reward initiative, impact, and ownership. We provide flexibility so you can balance professional ambition with your personal life. Here, differences are not just welcomed—they drive everything we do.
If you're ready to innovate, rise to the challenge, and own every moment - make your next move your best one. Apply now.
Submitting an application
To ensure a streamlined and fair hiring process for all candidates, our team only reviews applications submitted through our company website. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application.
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Diversity, equity, inclusion, and belonging
We are a collection of diverse people from around the world with our own individual stories. We share the drive to create innovative, world-class products. We're One NetApp, and we find strength in celebrating our individuality.
NetApp Entry Level Careers Program
The NetApp Entry Level Careers Program is designed to help you grow your career, sharpen your skills, and foster meaningful relationships. When you join the Program, you join a diverse, global community where innovative ideas flourish.
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Equal Opportunity Employer*
NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status and any other protected classification. We pledge to take every reasonable step to ensure that our applicants and employees are respected, treated fairly and with dignity. See the EEO poster, Know your rights poster, and NetApp EEO policy. NetApp makes reasonable accommodations, consistent with applicable laws, for religious purposes and for the known physical or mental limitations of an otherwise qualified applicant or employee with a disability, who can perform the essential job functions unless undue hardship would result.
State-specific postings/notices to applicants regarding contract compliance can be found here in English and here in Spanish, and fair employment practice information can be found here.
Reasonable Accommodations
At NetApp, we are committed to fostering an inclusive and accessible workplace where individuals with disabilities can thrive. In alignment with our values, NetApp provides reasonable accommodations and adjustments where possible to qualified applicants and employees with disabilities, in accordance with employment rights and regulations relevant to their country of employment, to ensure equal access to employment opportunities and job performance.
Applicants who would like to request an accommodation or adjustment are encouraged to Contact Us. Each request will be assessed on a case-by-case basis, in accordance with applicable laws and our commitment to equity and belonging within our culture, values and business practices. Requests will be handled confidentially and respectfully, and we will work collaboratively to identify effective solutions.
- For reasonable accommodations in Germany, click here.
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- For reasonable accommodations in The Netherlands, click here.
Please note that we do not accept unsolicited resumes to the above email address.
Data privacy
We care about your privacy and, therefore, ask that you read our Candidate Privacy Notice before you submit any personal information to us.
NetApp does not carry out any solely automated decision making (i.e. the process of making a decision by automated means without any human involvement) in determining your suitability or eligibility for specific roles.
However, the processing of your personal information is carried out with the aid of manual and automated tools. In particular, NetApp may use an automated employment evaluation tool or similar tool as one of several tools, actions, and/or steps to assist with NetApp’s review of candidate applications for various hiring needs. Currently, when addressing certain hiring needs, NetApp uses the Eightfold tool which can provide an initial ranking of a candidate’s skills and experience, based on information provided by the applicant in the application and/or supporting documentation, in comparison to the NetApp designated key requirements of a specific role. Additionally, the tool may be used to help review and/or rank internal employees seeking promotion or other internal mobility. However, our talent acquisition team or our recruiters will ultimately select the candidates for further consideration, following human review of any automated evaluation results and associated underlying documentation (or lack thereof) submitted with the candidates’ application.
An independent audit of the Eightfold Matching Model tool can be found at https://eightfold.ai/nyc-eightfoldmatching-model.
Candidates may request an alternative selection process which will not be subject to the Eightfold matching tool or to any electronic automated employment evaluation by contacting NetApp at careers@netapp.com. To bypass the Eightfold matching tool or any electronic automated employment evaluation, you must include a resume and job ID with your email to careers@netapp.com and you must include in the subject line of your email: Data Privacy Request. Candidates who have questions or want to request additional information on the source of data, type of data, and/or collection of data related to the candidate review process should contact NetApp at careers@netapp.com
Submitting an application
To ensure a streamlined and fair hiring process for all candidates, our team reviews applications submitted through our company website only. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application.